These terms describe the agreement between you and McKoys Shipping when you open an account and use our freight forwarding, pickup and delivery services.
DRAFT, not yet legally reviewed
This wording is a working draft. It has not been confirmed against McKoys Shipping's actual operating practices and has not been reviewed or approved by an attorney licensed in Jamaica. Highlighted items marked TO CONFIRM must be completed by the owner and checked by legal counsel before this page is treated as binding.
McKoys Shipping is a family-owned freight forwarding business operating a Miami receiving warehouse and a branch in Ocho Rios, St. Ann, Jamaica. Our registered business name and registration details are [TO CONFIRM, owner/legal: registered company name and registration number].
You must provide accurate personal details, a valid phone number and a valid email address. Each account belongs to one person. You are responsible for everything done under your login and for keeping your password private.
We may suspend or close an account that is used for prohibited goods, fraud, abuse of staff, or repeated non-collection of packages.
When you open an account we issue a personal Miami shipping address. Packages must be addressed exactly as issued, including your customer code, so we can match them to you. We are not responsible for packages addressed incorrectly or sent without your customer code until we are able to identify the owner.
You must submit a pre-alert with a true commercial invoice for each shipment. You are responsible for the accuracy of the declared value and description. Jamaica Customs may assess duty on the value they determine, not the value you declare.
Deliberately understating value or misdescribing goods may result in delays, penalties, seizure, and closure of your account.
You may not ship items listed in our Restricted & Prohibited Items Policy. Acceptance of that policy is required before you can use your dashboard.
Freight, duty, handling and any applicable storage charges are payable in full before a package is released, unless a manager authorises release with an outstanding balance. Details are in our Payments, Refunds & Claims policy.
Collection, authorised collectors, identification requirements, delivery and uncollected package handling are set out in our Shipping, Pickup & Storage policy.
Our liability for loss of or damage to a shipment is limited to [TO CONFIRM, owner/legal: maximum liability per shipment and per pound], unless additional cover has been purchased in writing before the shipment departs Miami. We are not liable for delays caused by customs, airlines, shipping lines, weather, or events outside our control.
We may update these terms. When a change is material, we will ask you to accept the new version when you next sign in, and the version you accept is recorded against your account.
These terms are governed by the laws of Jamaica, and the courts of Jamaica have exclusive jurisdiction. Any dispute resolution steps required before court proceedings are [TO CONFIRM, owner/legal: dispute resolution process].
McKoys Shipping, Ocho Rios, St. Ann, Jamaica. customercare@mckoysshipping.com. Registered address and telephone: [TO CONFIRM, owner/legal: registered address and phone number].
Other policies
Questions about these policies? Email customercare@mckoysshipping.com.